Appway Wins Best Solution in Customer Onboarding for a Second Year

Singapore/Hong Kong, 14 November 2019  Appway has been awarded the Best Solution in Customer Onboarding in the 2nd Regulation Asia Awards for Excellence 2019 at a ceremony in Singapore on 13 November 2019.

In one of the most hotly-contested categories in this year’s awards programme, Appway emerged as the winner after a rigorous selection process involving a judging panel made up of subject-matter experts and the Regulation Asia editorial team.

Appway’s client lifecycle management suite include solutions for onboarding, regulatory reviews, and now, a smart client update solution called Client Update. The new feature makes it easier for users to manage material changes in a client’s status, while also supporting collaboration across business units is commonly required to solve more complex status changes. Client Update can additionally use data from a customer to predict life events and changes in circumstances, driving better decision-making and minimising risk.

The judging panel highlighted that Appway has helped some of the world’s largest financial institutions to seamlessly integrate and collaborate multiple lines of business, automate client lifecycle processes and upgrade cross-selling capabilities using smart analytics. These include HSBC, Deutsche Bank, BOCI, Credit Suisse, Hang Seng Bank, AXA, and LGT, to name a few.

Brad Maclean, Co-founder and Executive Chairman, Regulation Asia said: “As new technologies emerge and competition intensifies, Appway’s continued leadership in the client lifecycle management space demonstrates is on to a winning strategy – not only from a user experience and process management perspective, but also all the way through to delivering real world results.”

Hans Peter Wolf, CEO, Appway said: “It is an honor to be recognised for the Best Customer Onboarding Solution by Regulation Asia with this award for excellence for the second year in a row. At Appway, we strive to help deploy a harmonized customer onboarding solution for our clients around the world, so they can onboard customers in record time and boost internal efficiency while increasing data transparency.”

Appway was also awarded Best Solution in Customer Onboarding in the 2018 Regulation Asia Awards. At the time it had about 420,000 users worldwide, compared to over 510,000 users today.

About the Regulation Asia Awards for Excellence 2019

Regulation Asia Awards for Excellence recognises technology companies, legal and consulting firms, and exchanges that have shaped the regulatory landscape in Asia Pacific, as well as outstanding technology projects both in mature and emerging markets by large tech firms and innovative startups that help meet the requirements of a specific regulatory change infrastructure.

For a full list of award winners, visit

About Regulation Asia

Regulation Asia is the leading source for actionable regulatory intelligence for Asia Pacific markets. Since 2013, our audience and subscription base have grown to include regulatory bodies, exchanges, banks, asset managers and service providers, allowing us to play a key role in the regulatory agenda.

Visit or connect via LinkedIn or Twitter.

For more information, please contact:

Charmaine Athaide
Director, Programme Coordinator
Regulation Asia
+65 9023 4274
[email protected]

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