The ban on unsolicited cold-call sales of direct life and consumer credit insurance follows a A$700,000 penalty against CBA's CommInsure for hawking offences.
December 5, 2019The penalty follows last week's guilty plea from CommInsure for conducting insurance sales by phone, where the customers had not requested to be contacted.
November 29, 2019The penalty will be in addition to the A$12mn CommInsure has said it will pay to 30,000 policyholders to remediate telephone sales conduct issues.
November 21, 2019