All posts tagged "fair treatment"
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344Asia-PacificOJK Enhances Consumer Protection Rules for FIs
Financial services firms are required to protect consumers and the public during the entire lifecycle of a financial product or service.
May 26, 2022 -
479FeatureHKMA Publishes Interim Report on Front Office Incentives Review
Frontline staff with more positive perceptions of customer and conduct outcomes had incentives that emphasised both financial and non-financial factors.
November 24, 2021 -
710FeatureHKMA Restricts Data Sharing for Direct Marketing Purposes
Banks may not share customers' personal data with third parties including their own group companies for direct marketing purposes.
November 23, 2021 -
369FeatureHKMA Issues New Code of Practice for Banks’ Trust Business
Locally incorporated AIs should ensure their trust subsidiaries comply with the code of practice. Supervisory action may be taken for noncompliance.
November 8, 2021 -
284Australia & NZNZ FMA Unimpressed With Liquidity Practices at Funds
The FMA says liquidity stress tests are not being performed frequently enough and fund managers do not have sufficient liquidity management tools.
June 24, 2021 -
561Australia & NZASIC Issues Guidance on Managing LIBOR-related Conduct Risk
The new guidance is aimed at assisting entities in establishing necessary arrangements to mitigate conduct risk associated with the discontinuation of LIBOR.
December 1, 2020 -
1.2KHong Kong
HKMA Warns of Risks in Leveraged Investment Products
Banks should take into account Covid-19 in product due diligence and client suitability assessments, and exercise caution when dealing in leveraged products.
August 10, 2020 -
1.2KEnforcementSFC Fines China Rise for Short Selling, Cross Trading Breaches
China Rise's former CEO placed 199 illegal short selling orders in 2014, and an unnamed senior manager executed cross trades at a price detrimental to the client.
November 1, 2019 -
1.2KAustralia & NZ
New Zealand to Introduce New Conduct Oversight Regime
New legislation to implement the regime is expected by year-end, empowering the FMA with stronger enforcement tools and the ability to impose higher penalties for conduct breaches.
September 27, 2019 -
2.2KMarket InfrastructureMAS, ABS Form Culture and Conduct Steering Group
The steering group will identify best practices, monitor trends and emerging issues, and collaborate on initiatives to promote strong culture and conduct.
May 23, 2019
