All posts tagged "hardship assistance"
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177Australia & NZABA Rolls Out New Guidance on Providing Hardship Assistance
Some banks, such as Westpac, have already begun to implement practices within the guideline. Others will roll out the practices over the next 12 months.
November 2, 2021 -
830Australia & NZNAB to Stop Dealing with Unlicensed Debt Management Companies
NAB says it wants to ensure vulnerable customers are appropriately and professionally supported, either directly by the bank or an accredited representative of their choice.
August 3, 2020 -
1.5KAustralia & NZAustralian Banks Offer Emergency Relief to Bushfire Victims
The services being offered by ABA member banks to help customers include fee waivers, loan repayment deferrals, and additional financing to help cover cash flow shortages.
January 6, 2020
