ASIC discovered issues with complaints recording, response timeframes, failures to inform complainants of delays, and process failures.
August 12, 2022Under the framework, 11 large financial firms will be required to report internal dispute resolution data to ASIC for the first time by 28 February 2023.
April 1, 2022ASIC says more work is needed from superannuation trustees to comply with new internal dispute resolution standards that become enforceable in October.
September 3, 2021New dispute resolution standards will commence on 5 October this year. ASIC has released a data dictionary and data glossary to support pilot testing.
July 22, 2021ASIC plans to check in with industry at various stages of RG 271’s implementation and assess whether its expectations about preparation are being met.
April 14, 2021Superannuation trustees have 45 days to respond to a complaint, compared to 90 days previously. Other financial services and credit providers have 30 days.
July 31, 2020Bangladesh Bank has increased lending and investment limits for conventional and Shariah banks, respectively, and further lowered the cash reserve requirement and repo rate.
April 13, 2020Positive rating action for Military Bank, Vietcombank and Vietinbank reflect improvements in asset quality and declining rates of bad debt.
March 6, 2018Exchanges told to adhere to regulations on securities, futures and forex; tighten AML controls.
April 26, 2017FSA invites operators of virtual currency exchanges to share knowledge and come up with ideas for regulation.
November 18, 2015