ASIC has expanded its consumer remediation guidance to cover all financial services licensees, credit licensees and retirement service providers.
November 18, 2021The guidance emphasises the need for firms to maintain records of consumers giving consent to be sold financial products as a way to demonstrate compliance.
September 24, 2021Licensees should have in place clear, well-understood and documented processes for identifying, recording, assessing, escalating and reporting breaches.
September 8, 2021Valuation practices for illiquid assets were robust, timely and consistent with regulatory guidance and industry standards, ASIC found in a review.
August 11, 2021Starting on 5 October, a four-day pause will be introduced between the sale of a principal product or service and the sale of add-on insurance.
August 2, 2021The draft regulatory guide provides clarification on what constitutes a reportable situation under the upcoming breach reporting reforms.
April 23, 2021ASIC says Westpac debited premiums for consumer credit insurance from customers who did not agree to purchase the products.
April 13, 2021ASIC warns it will take action when search engines are used in a misleading or deceptive way to entice investors into products they are not searching for.
March 28, 2021From 5 October, the deferred sales model will introduce a four-day pause between the sale of a principal product or service and the sale of add-on insurance.
March 13, 2021There are opportunities for firms to identify issues that can lead to remediations earlier, and to ensure remediation payments are made more quickly and fairly.
December 8, 2020