Banks are expected to proactively make use of alternate dispute resolution channels when complaints cannot be resolved through their internal mechanisms.
January 9, 2023SEBI proposes to allow mediation and arbitration to be conducted entirely online and to only have a sole arbitrator rather than a panel deciding cases.
January 4, 2023Complainants can elect for mediation or adjudication only if the complaint cannot be resolved by the FI itself or the BSP's Consumer Assistance Mechanism.
August 19, 2022Arbitration courts in Beijing, Shanghai and Shenzhen will help to facilitate the resolution of disputes in the securities and futures market.
October 22, 2021China and Hong Kong will promote mutual recognition and assistance in bankruptcy procedures. Mainland judicial practice training will be arranged for Hong Kong legal professionals.
August 3, 2021The FSS said IBK failed to adequately inform customers of potential high risks and lacked internal controls to monitor the selling process.
May 27, 2021The Singapore Convention further legitimises mediation as a viable method of cross-border dispute resolution, say Amanda Lees and Eric Chan at Simmons & Simmons.
September 23, 2019New guidelines and amendments to stress the importance of mediation and arbitration to take pressure off the courts saddled with NPL recovery cases.
April 23, 2018