An IT system upgrade in April 2018 resulted in nearly 2 million TSB Bank customers being unable to access banking services.
December 22, 2022APRA expects all trustees to evaluate and improve their processes for selecting, monitoring and overseeing outsourcing arrangements.
October 8, 2022MAS conducted thematic inspections on the operational risk management standards and practices of selected banks, with a focus on third party risk management.
August 8, 2022Banks are expected to implement the revised SPM module on operational risk management by 25 January 2024.
July 27, 2022Revisions to guidance on operational risk management and BCP have also been proposed to align with the operational resilience guidance.
December 23, 2021The SFC describes incidents that occurred due to failures to split teams amid the pandemic, set up phone recording, and promptly isolate a server compromised by ransomware.
October 5, 2021The SFC says vaccinations are a critical part of operational risk management. The HKMA is requiring banks to submit a list of unvaccinated staff.
June 3, 2021The HKMA plans to revise its SPM module on Operational Risk Management to incorporate elements of the revised PSMOR issued by the BCBS.
April 23, 2021The new Enhanced Competency Framework is aimed at raising the professional competence of practitioners working in the operational risk management function of banks.
December 21, 2020