The penalties are the result of six proceedings brought by ASIC in November. Westpac had already agreed to pay the penalties and customer remediation.
April 25, 2022Between September 2005 and March 2020, some 35,000 home loan customers were overcharged a total of NZD 1.1 million.
December 10, 2021ASIC says CBA incorrectly charged monthly access fees to customers who were entitled to fee waivers between June 2010 and September 2019.
April 7, 2021The overcharging of interest in overdraft accounts was caused by a systems error, which CBA tried to fix manually. ASIC says the bank broke the law over 12,000 times.
December 2, 2020CBA said it intends to admit the allegations ASIC has made in each of the two cases, and does not intend to defend against the proceedings.
March 17, 2020