All posts tagged "phone recording"
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372FeatureSFC Issues New Guidance on Remote Working Risks
The SFC describes incidents that occurred due to failures to split teams amid the pandemic, set up phone recording, and promptly isolate a server compromised by ransomware.
October 5, 2021 -
989EnforcementSFC Fines HSBC HK$2.1m for Phone Recording Failures
Voice recording was inadvertently not enabled on some private banking service lines, resulting in over 5,800 client order instructions not being tape-recorded.
September 11, 2019
