AI, Technology & Data

AI Risk & Governance

AI-Powered Contact Centre Showing Benefits, Says HK Official

By Sanday Chongo Kabange | 13/06/2025

Hong Kong official Sun Dong said the 1823 Contact Centre’s increased use of AI has boosted efficiency and customer satisfaction.

Data Privacy

India Publishes Data Governance Framework for Managing User Consents

By Nithya Subramanian | 13/06/2025

The CMS framework aims to transform how organisations collect, validate and manage data consents, ensuring compliance with the DPDP Act.

Structural Regulation

Japan’s FSA to Revise REITs Rules to Include Data Centre Equipment

By Thisanka Siripala | 13/06/2025

The rules will allow Japanese REITs to count data centre equipment like cooling systems and backup power as real estate assets.

Cybersecurity

FS-ISAC, Akamai Publish New Framework to Assess DDoS Defences

By Nithya Subramanian | 13/06/2025

New report introduces a five-level DDoS Maturity Model aimed at helping FIs benchmark their resilience and readiness to DDoS threats.

Cybersecurity

MAS Sets Deadline for Mandatory 2FA on Online Financial Platforms

By Nithya Subramanian | 12/06/2025

MAS has set a 12 September 2025 deadline for financial institutions to implement 2FA. Other safeguards include prompt notifications and strong password policies.

Sustainable Finance

Singapore Eyes Green, Digital Finance to Boost China-ASEAN Ties

By Nithya Subramanian | 12/06/2025

MAS deputy managing director Leong Sing Chiong said FIs are exploring partnerships in areas such as capital market linkages, digital finance and sustainable finance.

Cybersecurity

Taiwan Digital ID System Faces Scrutiny Over Security Flaws

By Editors | 12/06/2025

A lawmaker has called out the government’s response to the abuse of Taiwan’s digital ID system as inadequate.

Fraud, Scams & Cybercrime

INTERPOL Operation Nets 20,000 Malicious IPs Targeting Financial Data

By Editors | 12/06/2025

Operation Secure targeted infostealer malware, disrupting cybercriminal infrastructure across Asia and leading to arrests and server seizures.

Payments & Settlements

NPCI Issues New API Usage Guidelines for UPI System

By Nithya Subramanian | 11/06/2025

From 1 August, the NPCI will roll out new API usage rules for banks and payment apps to improve system stability, efficiency and security.