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Conduct, Culture & Accountability
RBI Governor Raises Concerns Over Rising Consumer Complaints
By Nithya Subramanian | 20/03/2025
RBI Governor Sanjay Malhotra called on banks to strengthen their grievance redressal mechanisms, enhance digital fraud prevention and improve customer service standards.

AI Risk & Governance
PBOC Embracing AI to Create “Digital Central Bank”
By Mark Johnston | 19/03/2025
Besides leveraging AI in the performance of its own duties, the PBOC will also promote the use of the technology by financial institutions.

Cybersecurity
Taiwan Fines Singapore Fintech Firm Over China Links
By Nithya Subramanian | 19/03/2025
AnyTech violated Taiwan’s investment norms due to links to a Beijing-based investor. Cathay United Bank terminated its contract with the Singapore company.

Data Privacy
Japan Post Data Misuse Probe Identifies 10 Million Affected Accounts
By Thisanka Siripala | 19/03/2025
Japan Post Group has cut the pay of 14 executives after finding that 10 million accounts were accessed for insurance sales activities.

Conduct, Culture & Accountability
Korea FSS Starts On-site Inspections of Online Loan Brokers
By Thisanka Siripala | 19/03/2025
The focus is on whether the platforms prioritise financial products that benefit consumer needs, such as by listing loans with lower interest rates first.

Cloud & Infrastructure
Korea FSS Announces Plans to Transform Supervisory Processes
By Thisanka Siripala | 19/03/2025
The digital transformation plan includes AI-based risk monitoring, a paperless regulatory framework, and a cloud-based collaboration system.

Structural Regulation
OJK Indonesia Issues Rules for Financial Service Aggregation Providers
By Mark Johnston | 18/03/2025
Aggregation services facilitate consumers in comparing, selecting, and/or using financial products and services that match their profiles and/or needs.

Payments & Settlements
Indonesia Launches QRIS Tap for Faster, Contactless Payments
By Nithya Subramanian | 18/03/2025
The central bank initiative aims to boost financial inclusion and accelerate digital payment adoption across Indonesia.

KYC & CDD
Korea Rolls Out Nationwide Mobile Resident Registration Card
By Thisanka Siripala | 18/03/2025
The initiative allows residents to access digital identification through their smartphones for use in activities such as bank account opening.

KYC & CDD
Taiwan Unveils Prototype of New Digital Identity Wallet
By Mark Johnston | 18/03/2025
The digital identity wallet will enable banks and insurance firms to save time and resources verifying the identities of customers.
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