AI, Technology & Data

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    Conduct, Culture & Accountability

    RBI Governor Raises Concerns Over Rising Consumer Complaints

    By Nithya Subramanian | 20/03/2025

    RBI Governor Sanjay Malhotra called on banks to strengthen their grievance redressal mechanisms, enhance digital fraud prevention and improve customer service standards.

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    AI Risk & Governance

    PBOC Embracing AI to Create “Digital Central Bank”

    By Mark Johnston | 19/03/2025

    Besides leveraging AI in the performance of its own duties, the PBOC will also promote the use of the technology by financial institutions.

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    Cybersecurity

    Taiwan Fines Singapore Fintech Firm Over China Links

    By Nithya Subramanian | 19/03/2025

    AnyTech violated Taiwan’s investment norms due to links to a Beijing-based investor. Cathay United Bank terminated its contract with the Singapore company.

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    Data Privacy

    Japan Post Data Misuse Probe Identifies 10 Million Affected Accounts

    By Thisanka Siripala | 19/03/2025

    Japan Post Group has cut the pay of 14 executives after finding that 10 million accounts were accessed for insurance sales activities.

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    Conduct, Culture & Accountability

    Korea FSS Starts On-site Inspections of Online Loan Brokers

    By Thisanka Siripala | 19/03/2025

    The focus is on whether the platforms prioritise financial products that benefit consumer needs, such as by listing loans with lower interest rates first.

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    Cloud & Infrastructure

    Korea FSS Announces Plans to Transform Supervisory Processes

    By Thisanka Siripala | 19/03/2025

    The digital transformation plan includes AI-based risk monitoring, a paperless regulatory framework, and a cloud-based collaboration system.

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    Structural Regulation

    OJK Indonesia Issues Rules for Financial Service Aggregation Providers

    By Mark Johnston | 18/03/2025

    Aggregation services facilitate consumers in comparing, selecting, and/or using financial products and services that match their profiles and/or needs.

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    Payments & Settlements

    Indonesia Launches QRIS Tap for Faster, Contactless Payments

    By Nithya Subramanian | 18/03/2025

    The central bank initiative aims to boost financial inclusion and accelerate digital payment adoption across Indonesia.

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    KYC & CDD

    Korea Rolls Out Nationwide Mobile Resident Registration Card

    By Thisanka Siripala | 18/03/2025

    The initiative allows residents to access digital identification through their smartphones for use in activities such as bank account opening.

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    KYC & CDD

    Taiwan Unveils Prototype of New Digital Identity Wallet

    By Mark Johnston | 18/03/2025

    The digital identity wallet will enable banks and insurance firms to save time and resources verifying the identities of customers.

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