AI, Technology & Data

    AI Risk & Governance

    BSP Takes Consumer Complaints Chatbot Live

    By Sanday Chongo Kabange | 20/08/2020

    The trilingual automated chatbot can handle queries and complaints from consumers sent through chat via the BSP website, SMS, or Facebook messenger.

    Credit Risk

    The Case for a Central Lending Platform in Singapore

    By Irene Liu | 20/08/2020

    Not enough SMEs are taking advantage of government supported loan programmes, in part due to the onerous processes involved in accessing them, say PwC’s Irene Liu and Shierly Mondianti.

    Cybersecurity

    India Planning Specialised Cyber Agency for Financial Sector

    By Editors | 19/08/2020

    The specialised agency was proposed in 2017 by then finance minister Arun Jaitley. On Saturday, Prime Minister Narendra Modi said India will soon have a new cyber security policy.

    Cloud & Infrastructure

    CSRC Drafts Rules on Third-party Platforms Use by Securities Firms

    By Lucy Zhang | 19/08/2020

    The rules require brokerage firms to guarantee technical and data security when using third-party platforms to conduct securities business activities.

    Anti-Money Laundering

    Risk and Reward: AI Enables Active Financial Crime Risk Assessment

    By Daniel Banes | 18/08/2020

    Adverse media is openly available, continually updated, and provides a wealth of information, but it remains underused in financial crime risk assessments, writes Daniel Banes.

    Sustainable Finance

    BOT, UK Government Agree to Cooperate in Financial Services

    By Editors | 16/08/2020

    The MoU will see increased cooperation in areas such as accounting standards, governance and transparency, fintech development, and sustainable finance.

    AI Risk & Governance

    MAS Pledges SG$250m to Boost Financial Sector Innovation

    By Editors | 13/08/2020

    Maximum funding under the POC Grant and AIDA Grant will be increased. Support for large-scale innovation projects and staff training will also increase.

    Anti-Money Laundering

    Wolfsberg Group Outlines Steps to AML/CTF Effectiveness

    By Manesh Samtani | 13/08/2020

    FIs should consider adopting technology such as AI and machine learning more widely. The Wolfsberg Group “strongly encourages” participation in PPPs.

    Conduct, Culture & Accountability

    MAS Official Warns of Financial Sector Job Losses in H2

    By Editors | 13/08/2020

    Supporting the local workforce in the financial sector during the crisis is a priority for MAS, according to deputy managing director Jacqueline Loh.

    Cloud & Infrastructure

    EBA Launches Industry Survey on RegTech Adoption

    By Editors | 12/08/2020

    The EBA is looking to identify the main barriers and risks of using RegTech and potential ways to support its uptake across the EU.

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